The Woman's Health Pavilion is a growing OB/GYN practice.
We have offices located in Queens and Nassau County.
We are currently seeking to fill a full-time position for our front office.
GENERAL PURPOSE:
Attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.
MAIN JOB TASKS AND RESPONSIBILITIES:
- Greet patients
- Register patients according to established protocols
- Assist patients to compete all necessary forms and documentation including medical insurance.
- Ensure patient information is accurate including billing information.
- Inform patients of medical office procedures and policy.
- Maintain and manage patient records.
- Move patients through appointments as scheduled.
- Answer incoming calls and deal with inquires.
- Transfer calls as required.
- Schedule patient appointments.
- Collect co-pays and payments.
- Get authorizations for sonograms, procedures and outside testing.
- Obtain medical records from previous doctors for patients.
- Respond and comply to requests for information.
- Deal with incoming and outgoing post.
- Complete other clerical duties as assigned.
SKILLS:
1. Able to speak/write English clearly and make self understood.
2. Good verbal and written communication skills.
3. Correct grammar, spelling, and legible writing.
4. Skills in answering the telephone in a pleasant and helpful manner and using multi-line phone system.
5. Able to read, understand, and follow oral and written instructions.
6. 10-key bys sight, add, subtract, multiply and divide.
7. Demonstrate compassion and caring in dealing with others.
8. Tactfulness/soft spoken.
9. Demonstrate willing to adapt to change.
10. Be capable to prioritize workload while remaining flexible.
11. Confident positive manner and appearance.
12. Type at 35-40 wpm.
13. Operate a phone system.
14. Correctable vision and hearing within normal range.
15. Knowledge of HIPPA, COMPLIANCE, OSHA.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Language:
Ability to Relocate:
- Nassau County, NY: Relocate before starting work (Required)
Work Location: In person