JOB DESCRIPTION AND RELATIONSHIPS
The Medical Assistant is a multi-skilled health professional (MSHP) who works interdependently with other health care professionals to provide quality health care to the patient. The Medical Assistant is educated and trained to perform both administrative and clinical skills in the medical care environment. The Medical Assistant is directly responsible to the physician-employer who hires him/her or any other physician-appointed supervisor in the facility. With experience, the Medical Assistant may be promoted within departments or to supervisory levels in administrative and clinical positions when knowledge and skills have been demonstrated.
QUALIFICATIONS
High School Diploma and 1-year Medical Assistant program through a vocational school. To become a Certified Medical Assistant (CMA), the graduate of an accredited program must sit for and successfully pass a national certification exam, which is given every January and June. Current BLS for the Healthcare Provider from an American Heart (AHA) recognized course.
JOB RESPONSIBILITIES/DUTIES
ADMINISTRATIVE
Front desk reception.
Answering phones and scheduling appointments.
Greet patients, completion of registration forms, and give instructions.
File and maintain medical records.
Perform computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivable, and data base entry.
Call prescriptions to the pharmacy for the physician.
Communicate using appropriate medical terminology.
Follow appropriate legal and ethical professional conduct.
CLINICAL
Measure and record vital signs
Recording patient interview, history and chief complaint
Providing patient education with regards to office policies, medications, management of diseases, home treatments and special diets
Preparing patients for examinations and performing routine screening tests
Assisting the physician with exams and minor office surgery
Phlebotomy and collection of other lab specimens
Performing basic lab tests
Performing EKGs
Preparing and administering medications with physician’s authorizations
Change dressings, applying bandages, removing sutures and other first aid procedures
Using CPR skills when required
Maintaining supplies, equipment, stocking, and sterilizing instruments
Disposing of biohazard waste according to OSHA standards
Practicing OSHA safety standards
Performing accurate, legal, and ethical documentation all the time
WORKING CONDITIONS
Perform duties in a fast-paced emergency room
The employee must be able to lift and/or move using proper body mechanics and agree to ask for assistance if required.
While performing duties of this job, the employee is frequently required to stand, walk, and sit; The employee is occasionally required to stoop, kneel, crouch, or crawl.
Must submit to random drug screenings.
May be required to work holidays and weekends as needed.
This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs, or technical development.)