About us
Talline Carvalho Insurance Agency Inc is a small business in Danbury, CT. We are professional, agile and collaborative.
Our work environment includes:
- Work-from-home days
- Growth opportunities
- On-the-job training
Position: Customer Service Representative/ Sales Representative- Bilingual
Location: Danbury, CT
Reports to: Director of Operations
Job Requirements:
- 1-3 years’ experience in a customer service role
- Bilingual Spanish or Portuguese Required
- Ability to build rapport with clients and maintain positive customer service relationships.
- Strong communication skills and the ability to write clear and concise written correspondence.
- Ability to multi-task and work independently with minimal supervision.
- Proficient in Microsoft Office programs
- Must be willing to get P&C Licensed
Responsibilities:
- Perform daily duties in the office (i.e., answering phones, scheduling appointments, etc.) to include handling customer inquiries via phone, email, or mail.
- Maintain client files and provide support for client needs as needed.
- Provide support for internal operations including scheduling meetings, training sessions, and facilitating employee development.
Job Types: Full-time, Part-time
Pay: $45,000.00 - $80,000.00 per year
Expected hours: 37.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Work from home
Supplemental pay types:
- Bonus opportunities
- Commission pay
Weekly day range:
Work setting:
Experience:
- Customer service: 1 year (Required)
Language:
Work Location: In person