Front Desk Agent
Overview:
We are seeking a dedicated Front Desk Agent to join our team at a dynamic <Dental clinic>. The ideal candidate will be responsible for providing exceptional customer service and administrative support in a fast-paced environment.
Duties:
- Greet and assist patients in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Maintain cleanliness and organization of the front desk area
- Verify insurance information and collect payments
- Utilize <Eaglesoft> software for patient check-ins and scheduling
- Coordinate with medical staff to ensure efficient patient flow
- Familiarity with <Dental terminology> to accurately communicate with patients
Experience:
- Previous experience in a <Dental office> or similar administrative role preferred
- Knowledge of medical scheduling and experience in an <Urgent care> or <ER> setting is a plus
- Proficiency in using office equipment and phone systems
- Strong communication skills and attention to detail
Join our team and enjoy competitive pay, opportunities for growth, and a supportive work environment. If you are passionate about delivering excellent customer service and thrive in a healthcare setting, we would love to hear from you!
Please note that all positions are paid, including internship opportunities.
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- Continuing education credits
- Dental insurance
- Employee discount
- Employee mentoring program
- Free parking
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid time off
- Paid training
- Referral program
- Uniform allowance
- Vision insurance
Healthcare setting:
- Ambulatory surgery center
- Clinic
- Dental office
- Outpatient
- Private practice
Medical specialties:
- Anesthesiology
- Perioperative Care
- Surgery
Schedule:
- 4x10
- 5x8
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Sarasota, FL 34240 (Required)
Ability to Relocate:
- Sarasota, FL 34240: Relocate before starting work (Required)
Work Location: In person