Responsibilities:
- Patient Interaction:
- Answer phone calls and greet patients warmly.
- Document patient interactions accurately.
- Promote and sell direct primary care memberships.
- Recommend and sell medical-grade skincare products, explaining benefits tailored to patients' skin concerns.
- Educate patients on laser treatments and aesthetic services, highlighting effectiveness and potential results.
- Assist patients with scheduling laser treatments and aesthetic services, ensuring optimal provider time utilization and patient satisfaction.
- Collaborate with the clinical team to coordinate laser treatment and aesthetic service appointments, integrating them into the patient care plan.
- Maintain accurate records of patients' skincare regimens, laser treatment schedules, and aesthetic service bookings.
- Ensure timely follow-up and continuity of care.
- Financial Transactions:
- Process payments for skincare products, laser treatments, and aesthetic services using the clinic’s billing system.
- Ensure accurate recording of patient information related to skincare purchases, laser treatments, and aesthetic services in the patient's health record, including billing and insurance details.
- Uphold patient confidentiality and privacy standards, adhering to HIPAA regulations.
- Sales & Marketing:
- This position involves promoting and selling direct primary care memberships, medical-grade skincare products, and various aesthetic services.
- Strong sales skills enable you to effectively communicate the benefits of these products and services to patients, ensuring they understand the value and potential outcomes.
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- Participate in sales initiatives to meet or exceed targets for medical-grade skincare products, laser treatments, and aesthetic services.
- Contribute to social media efforts to raise awareness of office services.
- Office Management:
- Maintain a clean, organized, and visually appealing reception area to create a welcoming environment.
- Participate in the hiring process and oversee inventory.
- Contribute to developing innovative policies and procedures to enhance office efficiency.
About Us:
The Health Carpenter is located in Orlando, FL 32806. We are a creative, customer-centric, and social company with a relaxed atmosphere, flexible working hours, and a modern office setting. We prioritize exceptional energy, celebrate individuality, and strive to make every customer feel valued. Our services include primary care, Botox, fillers, laser treatments, peels, and hormone replacement therapy. With over three years of operation, we continuously seek opportunities to innovate in healthcare.
Qualifications:
- Experience:
- At least 1 year in a medical office (required).
- Aesthetics/Medispa experience (preferred).
- Location:
- Orlando, FL 32806 (required).
- Language:
- Portuguese (preferred).
Desired Qualities:
- Unwavering passion for helping others and evolving into a leader.
- Vibrant and outgoing personality.
- Outstanding customer service skills and sales proficiency.
- Highly organized with initiative and a strong desire to foster loyalty while growing with the business.
- Ability to manage non-medical operations, allowing healthcare providers to focus on patient care.
- Professionalism, high motivation, articulate communication skills, and reliability.
- Computer proficiency and reliable transportation.
Application Requirement:
Send a cover letter describing your interest in the position and explain why you would be a good fit for the office. Highlight your personal life experiences and what makes you cunning and unique!
Job Type: Full-time
Pay: $16.00 - $19.50 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Healthcare setting:
Medical specialties:
- Dermatology
- Primary Care
- Urgent Care
Schedule:
- Day shift
- Monday to Friday
- Rotating weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Sales: 1 year (Required)
- Medical receptionist: 1 year (Required)
Ability to Relocate:
- Orlando, FL 32806: Relocate before starting work (Required)
Work Location: In person