Join Unicorn Moving & Storage, Austin's trusted leader in relocation services. With a commitment to excellence and customer satisfaction, we specialize in seamless moves across Central Texas. Bring your passion and skills to a team that values professionalism, care for belongings, and delivering stress-free experiences for every client."
We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent phone etiquette, strong customer service skills, and the ability to communicate effectively in English. Bilingual proficiency in Spanish is a plus.
**Responsibilities:**
- Handle inbound and outbound customer calls with professionalism and courtesy
- Provide information about products and services, answer questions, and resolve concerns
- Utilize upselling techniques to promote additional products or services
- Perform data entry tasks accurately and efficiently
- Maintain customer records and update information as needed
**Requirements:**
- Proven experience in customer service or sales roles
- Excellent communication skills in English; fluency in Spanish is advantageous
- Strong multitasking abilities and attention to detail
- Proficiency in data entry and computer systems
- Ability to work in a fast-paced environment and adapt to changing priorities
Join our team as a Customer Service Representative and contribute to delivering exceptional service to our valued customers.
Job Type: Part-time
Pay: $18.25 - $20.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- On-the-job training
- Paid time off
- Referral program
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Austin, TX 78753 (Preferred)
Work Location: In person