Make a Difference Every Day as a Bilingual CSR at AnswerOne
At AnswerOne, our dedicated Customer Service Representatives (CSRs) are the heart of our success. We provide exceptional service to our clients and the people they rely on. Are you passionate about helping others and looking for a rewarding career? We offer a positive, collaborative work environment where your contributions are valued.
You'll Be a Star:
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Deliver exceptional customer experiences with your strong communication and service skills.
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Be a reliable team player - your punctuality and dedication matter to our clients.
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Prioritize customer needs using our state-of-the-art call processing system.
We Provide the Tools You Need:
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Extensive training on a variety of call center tools.
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Inbound calls only - no outbound sales pressure!
Thrive in This Role If You Have:
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A welcoming and upbeat voice.
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Excellent English with strong grammar and spelling.
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Proficiency in Windows-based computer systems.
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Consistent attendance.
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Typing speed of 35+ words per minute.
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Fluency in Spanish and English (written and spoken).
Benefits That Matter:
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Competitive pay: $18/hour with perfect attendance ($14/hour otherwise).
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Employee Stock Ownership Plan (ESOP).
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Comprehensive medical, dental, and vision benefits.
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Paid vacation time.
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Traditional 401k with company match.
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Free life insurance policy.
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Legal assistance program.
Schedule:
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Full-time, 40 hours per week
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Overnight hours.
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Weekend availability required (one Saturday or Sunday per week).
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Holiday work required.
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One-week training followed by transition to your permanent schedule.
Ready to Make a Difference? Apply Today!
This is a great opportunity to launch your career at a growing company that values its employees. Don't miss out - Apply Today!