**Choice Hotel Experience Very Strongly Preferred**
Job Overview:
We are seeking a professional, dependable and reliable, Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about hotel services
- Handle guest complaints and resolve issues promptly
- Process payments and maintain guest accounts
- Maintain a tidy and organized front desk area
Skills:
- Experience with phone systems
- Strong background in Hospitality
- Knowledge of resort or hotel operations
- Excellent customer service skills
- Proficient in phone etiquette
- Ability to handle guest relations effectively
- Familiarity with front desk operations
If you are passionate about delivering exceptional guest services and have the required skills, we invite you to apply for this exciting opportunity as a Front Desk Agent.
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Every weekend
- Holidays
- Morning shift
- Nights as needed
- Night shift
- Overnight shift
- Overtime
- Rotating weekends
- Weekends only
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Austin, TX 78701 (Required)
Ability to Relocate:
- Austin, TX 78701: Relocate before starting work (Required)
Work Location: In person