Overview:
We are seeking a Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties:
- Call Center experience
- Ability to work independently
- Must have a desire to educate and assist troubled customers
- Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints
- Strong negotiation skills
- Ability to understand complex processes
- Must be able to easily adapt to change and embrace continuous improvement
- Must be goal-oriented and self-motivated
- Must be comfortable using a computer and keyboard
Job Type: Contract
Pay: $15.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
- Work from home
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Ability to Commute:
- Akron, OH 44301 (Preferred)
Ability to Relocate:
- Akron, OH 44301: Relocate before starting work (Preferred)
Work Location: In person