An exciting opportunity to be the face of Davam Aesthetics. We are seeking a patient coordinator/receptionist with 2+ years of experience. We are looking for someone with a positive attitude and enthusiasm for growth. This person needs to have experience, be energetic, knowledgeable, and sales & goal-oriented. Come grow with us!
Other desirable attributes include:
· Building strong customer relationships and delivering customer-centric solutions.
· Gaining the confidence and trust of others through honesty, integrity, and authenticity.
· Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
· A passion for learning and a desire for growth.
· Works collaboratively with all staff to achieve team goals.
Responsibilities:
· Perform patient registration by collecting all registration/ intake documents, patient consent, and patients identification card.
· Greet all patients and assist them with scheduling appointment and answering any questions.
· Accurately quote, invoice, and collect patient payments.
· Answers telephone, schedules patients, answer prospective patient questions, and credential practice and providers.
Requirements:
· Previous experience in a Medical Spa, Dermatology or Plastic Surgeon office a plus
· Exceptional customer / patient retention skills
· Ensure the safety of clients at all times
· Preferred skills: knowledge in upselling & cross-selling
· Comfortable with Instagram, TikTok and Facebook marketing posts
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
Healthcare setting:
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person