We have an immediate opening for a self-starter and a results-oriented, hardworking customer service and sales professional to join our Customer Service and Sales team. Every Customer Service Representative has an opportunity to change their career trajectory while delivering innovative solutions to the community. We are looking for a Customer Service Representative who is looking for an opportunity to thrive in a sales and customer service-focused role.
Customer Service Representative Responsibilities:
- Provide customers with a sound understanding of how 5G compares to competitors and all of the services we provide to drive sales and increase Verizon's client base in the local area
- Ensure a positive and high-quality customer experience through all sales interactions
- Meet or exceed individual and team sales goals
- Participate in continuous sales & management training opportunities to hone your craft and build leadership skills
- Helping customers enjoy the best things about their new products so they are fully knowledgeable and can maximize services
- Communicate and work with other team members/departments, setting goals and deadlines, handling documentation, and updating customer
- Be informed on the latest telecom industry developments by attending team meetings and training workshops
Customer Service Representative Requirements:
- 1-2 years of experience in customer support, client services, sales, or telecommunications experience is highly preferred
- Communicate thoughtfully and professionally with the Verizon Customer Service Representative team along with customers and our Verizon clients
- Persuasive communicator and good listener with a competitive, goal-oriented nature
- Quick thinker, customer-centric, outgoing, and work well under pressure
- Ability to prioritize and handle multiple tasks with independent decision making
Job Type: Full-time
Pay: $700.00 - $1,500.00 per week
Benefits:
- Flexible schedule
- Health insurance
- Professional development assistance
- Referral program
Compensation package:
- Bonus opportunities
- Commission pay
- Performance bonus
- Uncapped commission
- Weekly bonus
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Pompano Beach, FL: Relocate before starting work (Required)
Work Location: In person