Job Title: Escrow Assistant/Processor
Job Type: Full time
Reports to: Department Manager
Location: Denver Metro
Summary: The Escrow Assistant provides support to the escrow department by assisting with customer service and administrative duties relating to escrow closings.
Responsibilities:
- Maintain professional relationship with customers
- Provide status of the transaction throughout the closing process to the appropriate customers
- Review real estate contract and addendums and enter title orders
- Understand and satisfy all title requirement
- Collect and document the necessary data listed on the processing sheet to include but not limited to; payoff orders, property taxes, water/sewer, HOA status, and municipality lien and/or status
- Entering all collected data into the closing system
- Constant communication with the client/customers and Escrow Officer on the status of the transaction throughout the closing process
- Provide earnest money receipt to customer(s) and enter information into the closing system within 24 hours
- Schedule closing and maintain closing calendar for Escrow Officer
Other Duties and Responsibilities:
- Team player. May need to assist other Escrow Assistants to maintain an even workflow including our Client Relations Assistants
- Communicate with Supervisor and co-workers on work load
- Constant communication with assigned Escrow Officer
- Ability to multitask
- Ability to work independently and with the team
- Attention to detail and organizational skills are required
- Identify areas for improvement
- Other duties as assigned by the Supervisor and/or Closing Manager
- Must keep closing information confidential
- Over time may be required, if requested and pre-approved by manager when work volume is high
Qualifications:
- Escrow Assistant or work in the Title/Escrow
- High School or equivalent work experience required
- Able to follow all company procedures and policies including meeting the company customer service expectations
- Refinance closings, knowledge of Hud Settlements and/or TRID disclosure a plus
- Funding refinance and/or resale transactions a plus
- Title License a plus
- SoftPro system experience is a plus
- Knowledge of title insurance, regulatory guidelines, legal documents, TRID, and real property law a plus
- Must provide proof of current Colorado Driver’s License and current Auto Insurance *driver’s license and car insurance must be kept current.
Skills:
· Excellent verbal and written communication skills
· Good analytical and documentation skills
· Good customer service skills along with excellent problem solving ability
· Ability to productively interact with peers, customers and management
· Proficient with internet navigation
· Professional telephone etiquette
· Attention to detail, professionalism, organized and ability to prioritize
*All applicants will be subject to a background check.
Job Type: Full-time
Pay: $43,680.00 - $58,240.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Experience:
- Escrow Processing: 1 year (Preferred)
Work Location: In person