The Director of Field Sales will be responsible for sales processes and field sales initiatives across all PSP locations. This role is the eyes and ears of the centralize Support Center team and is responsible for equipping the local Presidents and GMs with the right processes, training, and systems to allow them to achieve their goals and profitably reach their budgeted sales targets. No role has a greater impact on our sales results.
Responsibilities:
Field Sales Processes
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Salesperson's Day: Obsess over the details of a salesperson's day and the processes and strategies that will make them more efficient and produce more sales.
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In-Home Appointment: Constantly improve and document the "PSP Way" to run a sales appointment.
- Quoting A Job: Develop and document the exact way a salesperson should develop an estimate and present it to a customer.
- Sales Systems: Work with PSP systems team to develop and implement the right technology processes.
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Pricing & Discounting Strategies: Develop and implement the ideal pricing strategies that maximize sales and profit, working closely with the PSP finance team and local presidents.
Sales Training
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"Sales" Training: Develop new hire and existing salesperson trainings to implement and reinforce the processes above.
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Generator / Technical Training: Develop new hire and existing salesperson trainings to implement and reinforce the processes above.
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Systems Training: Develop new hire and existing salesperson trainings to implement and reinforce the processes above.
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Sales Manager Training: Develop new hire and existing salesperson trainings to implement and reinforce the processes below.
Sales Management Processes
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Salesperson Hiring: Develop and implement best-in-class salesperson hiring processes to ensure we hire the best possible sales reps.
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Weekly Sales Meetings: Develop and implement the right meeting rhythms for sales teams to ensure maximum levels of motivation and focus.
- Salesperson 1:1s: Develop and implement the best rhythm and structure for sales managers to individually manage their reps.
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Ride-Alongs: Develop and implement the expectations and process for ride-alongs and grading/scoring salespeople.
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Coaching & Managing Underperformers: Develop and implement effective processes for coaching underperformers and releasing them when necessary.
Sales Initiatives
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Financing: Maximize the partnership with our current financing providers and pursue better options if needed.
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Commission Plans: Implement and refine the sales rep commission plan as needed.
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New Products & Services: Research and implement new products and services (alongside the Ops team).
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Lead/Appointment Assignment: Work closely with the Inside Sales team to ensure they correctly assign appointments.
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Other Strategic Initiatives: Take responsibility over other sales-related strategic initiatives that arise.