_*Earn up to $20.50
er hour! PLUS $1.00 shift
remium after 6pm!!*_
*We want to train
u to beco
- a Succ
- ful Customer Ser
- e Specialist!*
C
- ral Transport, L
- a leader in
- (less-than-truc
load) transportat
rs is
- rently looki
- to help y
- grow professi
- lly by becomi
g a *Customer Ser
- e Specialist *fo
- ur Corporat
Office in *W
- en, MI*. Wh
- this cli
- relat
role is a critical
- sition to maintain customer
erception within our
- ganization, it is also a great “first office job” to help
get started in your car
r or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills.
_This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!_
*Skills and duties you will learn and develop:*
· You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes
· We will teach you how to research issues using available resources.
· You will become proficient in maintaining detailed records and documentation for each customer interaction
· You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments
· You will learn how to handle a variety of scenarios with the ability to think decisively
*What you will bring to the table:*
· Must be 16 years of age
· Excellent attendance and the ability to work Monday through Friday
· Superior communication skills
· Strong attention to detail and sense of urgency
· Ability to maintain a professional demeanor
· Experience with Microsoft office (Outlook), and willingness to learn company specific systems
· Ability for detailed note taking
· Upbeat personality/positive outlook
*What’s in it for you?*
· Full-Time shifts are available between 10:00am and 9:00pm *(Monday-Friday, no weekends! Willing to work around school!)*
· Ability to promote and grow within the organization!
· Paying up to $20.50 per hour
· 401(k)
· Shift Premium after 6:00 pm
· *For Full-time employees:*
· Health, dental, vision, and life insurance
· Paid Time off
· Paid Holidays
Job Types: Full-time
Salary: Up to $20.50 per hour
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: No more than 40 per week
Benefits:
* 401(k)
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* No experience needed
Shift:
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* No weekends
Work setting:
* Call center
* In-person
* Office
Ability to Commute:
* Warren, MI 48089 (Required)
Ability to Relocate:
* Warren, MI 48089: Relocate before starting work (Required)
Work Location: In person