Job Summary:
The Gallus Park Hotel by Choice Hotels is seeking a Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality, excellent customer service skills, and the ability to provide exceptional guest services.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide information about hotel services
- Assist with reservations and room assignments
- Process payments and maintain guest accounts
- Address guest concerns and resolve issues promptly
- Coordinate with other hotel departments to ensure guest satisfaction
Skills:
- Experience in night audit procedures is a plus
- Strong background in hospitality industry
- Exceptional customer service skills
- Knowledge of phone systems and front desk operations
- Proficiency in bilingual communication is advantageous
Join our team and be part of a dynamic hospitality environment where your skills will be valued, and you can make a difference in our guests' experiences.
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person