We are a new boutique family law firm in downtown Madison seeking an Office Administrator to operate our front desk and administration of the firm. This position is essential to office operations through administrative support for the firm and exceptional customer service. The right candidate is solution-focused, natural at customer service, detail-oriented and an excellent multi-tasker. This position affords you the opportunity to grow.
The main job duties include:
- Intake Calls. Screen potential clients seeking legal services with our predetermined forms, run conflict of interest checks and coordinate with attorneys for consultations and referrals.
- Reception. Direct traffic into the firm by greeting visitors, answering phones, processing mail and payments, handling e-filed documents, and opening/closing the office daily.
- File Management. Ensure client files are up-to-date and organized, open new client files, manage our electronic and hard copy filing.
- Financial Support. Run client invoices and enter payments using QuickBooks, pay office bills, and assist in preparing records for our offsite bookkeeper and accountant under supervision of the firm attorneys.
- Scheduling. Manage attorney calendars with client appointments, proceedings scheduled by the court and scheduling requests initiated by other parties.
- General Office Coordination. communicate with clients as needed, oversee conference rooms, coordinate with service providers and monitor firm supply needs.
- Legal Assistant Tasks. Opportunities to assist on client files with projects like drafting correspondence and preparing exhibits.
Previous experience in a front desk or customer service role is required. Experience in a law office, dental office, medical office, or similar professional setting maintaining confidentiality is a plus. We offer competitive benefits, including parking paid for by the firm, paid holidays and regular reviews that include consideration for bonuses and hourly pay increases.
REQUIRED APPLICATION MATERIALS
1) Cover letter highlighting your prior experience, pay and benefits expectations, and anything else you'd like us to know.
2) Resumé including prior reception/office administration experience.
3) Contacts for 2-3 prior supervisors who know your work well.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- Day shift
- Monday to Friday
Experience:
- Front desk: 2 years (Required)
Ability to Commute:
- Madison, WI 53703 (Required)
Work Location: In person