Please find the bellow job for Resident Service Coordinator @ Oak Park MI
Job type : Full Time
Job Description :
Responsibilities include, but are not limited to the following:
- Provide accurate, valid, and complete information pertaining to all requests from the submittal process through the completion
- Prioritize and resolve maintenance issues in a timely and accurate fashion
- Place service calls as required or directed by the manager
- Maintain broad knowledge of company processes, procedures, and policies
- Track and follow up on all outstanding work orders while providing exceptional customer service
- Coordinate maintenance requests for tenants.
- Prioritize schedules of maintenance staff.
- Utilize property management software system to log and track work order requests.
- Follow up with residents to ensure timely response and resolution of related issues.
- scheduling vendors for unit turns
- gathering bids from vendors for multifamily management for projects around the community
- walkthroughs of completed units to verify they are market-ready
- walkthroughs of moved-out units to determine the work that needs to be completed by unit turn vendors
- any other duties as assigned by management.
Qualifications:
- High School Diploma or equivalent education required
- Qualified candidate must have a minimum 1-2 years of experience in a customer service-oriented role and have a great phone personality
- Must be proficient in Microsoft Office programs including Excel, Word, and Outlook
- Candidates should also be well organized and enjoy problem-solving
- Experience and/or knowledge in Yardi is preferred but not required.
Job Type: Full-time
Pay: $20.55 - $22.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Oak Park, MI 48237 (Required)
Ability to Relocate:
- Oak Park, MI 48237: Relocate before starting work (Required)
Work Location: In person