BDC/Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
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- Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
- Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
- Maintain an ongoing customer database to capture repeat business
- Keep website up-to-date with vehicle specifications and availability
- Schedule appointments with interested buyers for test drives and delivery of vehicles
- Disclosing terms of sales with consumers and reviewing sales with dealership management
Job Requirements
- 1 year automotive sales experience preferred, not required. Will train.
- Requires strong communication and phone skills in order to work most effectively with customers
- Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date
- Excellent organizational and follow up skills'
Paid Training:
Management:
- Team Lead
- Store Manager
- Assistant Manager
Typical end time:
Typical start time:
Work Remotely
Job Type: Full-time
Pay: From $24,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Language:
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Brownsville, TX 78520: Relocate before starting work (Required)
Work Location: In person