Position Summary: To provide medical assistant support and excellent patient care in our Facial Centers.
Duties and Responsibilities:
- Acknowledge and greet everyone who enters and leaves; assist with seating clients and reviewing client history
- Address client concerns with professionalism
- Ensure proper documentation, including appropriate consent forms and post-treatment care
- Prepare, maintain, and stock treatment rooms including inventory and ordering
- Provide follow-up instructions and schedule follow up appointments
- Present future treatment options, product recommendations and cross-marketing opportunities
- Assist with receptionist duties including but not limited to scheduling, answering the phones, check-in, check-out, and processing payments
- Accurately book, change and cancel client appointments.
- Maintain proper sanitation techniques in treatment rooms and with instruments
- Attending staff meetings and scheduled trainings; willingness to learn
- Marketing at service events
- Keep licensure and continuing education requirements up to date
- Complete takes additional task as assigned by Manager