Our theme is ….. GET AWAY TO SOUTHBOUND
SouthBound offers a destination getaway from the hustle and bustle of life in the Queen City. The vibe is relaxed with an open air environment and the menu is simple - featuring authentic, made-from-scratch Mexican Street food with a Southern California twist and Caribbean influence. Utilizing only the freshest locally sourced vegetables, herbs, fruits, and ingredients with menu highlights include signature tacos, jerk chicken, Hawaiian ribs, fresh fish, and more. Redefining the baja cantina and your favorite beach bar as we know it - by pairing art, music (check out the Music Yard), and fresh dishes with our cerveza, tequila library and signature scratch cocktails. SouthBound offers locals and visitors alike an oasis to unwind … so close to the Caribbean, Southern California, and your next beach vacation, you can almost smell the fresh sea air.
We are seeking a Restaurant Operations Manager to join our management team and lead our Restaurant in the Southend area of Charlotte, NC, to be the best in the City. The ideal candidate will be energetic, forward-thinking, and very people-oriented. They will be able to lead and develop a team to success and, most of all, embrace and portray the dynamics of the store.
A true GM LEADER is:
- Excited when faced with a challenge
- Trains and Develops their entire team
- Makes Food Quality and Sanitation a priority and an expectation every day and every plate
- Hospitality is a way of life by every member of the team
What we can offer your Management Team:
- Career Growth for the future (as we expand – career opportunities expand).
- Ability to be a part of the management team in creating own "stamp" or style for this restaurant.
- Health Insurance Portfolio (Medical, Dental, and Vision) with competitive rates and coverages. The company contributes a minimum of 60% towards medical.
- A compensation package includes a competitive compensation base salary commensurate with experience and a robust bonus program.
- Opportunities to create business partnerships within the community and city
- Competitive PTO Program
What you can offer the organization as a Leader:
Requirements:
- Solid five years of casual dining general management experience (not fast food) and understanding of the complexities (P&L, management, food safety, sales have-forecasting, staffing … etc. etc.,,*,,* etc.) of running a successful restaurant/business.
- Must manage several concepts, including two music venues, a restaurant, and a speakeasy.
- Must be able to work comfortably with music promoters and event staff.
- Love and embrace a changing business environment.
- "*to be involved with both Teams (FOH and BOH) during each shift, Hands-on* including leading the line during peak business hours.
- Strong knowledge and application of Legal Regulations such as Health Inspections, OSHA, etc.
- Good planning, organization, time management, communication, and delegation skills.
- Ability to deliver a great guest experience with the highest food quality and presentation.
- Skills and background to recruit, train, lead, and develop talent with team members.
- A friendly and enthusiastic attitude with the flexibility to jump in where and when needed.
- Excellent People Skills with Strong Conflict Management and Resolution Skills.
- Willing and able to work flexible hours, nights/days, and even holidays as needed. Our Management Team will work a minimum of 50 hours per week.
- Strong Computer skills (Microsoft Office) and POS System knowledge
- Able to meet physical demands of jobs = lifting to 50 lbs. and stand on feet up to 10 hours per day
- Able to pass a background check and commit to a Non-Disclosure Agreement
- Valid ServSafe Manager Certification is required.
Specific areas within your role in the Management Team:
- Team Leadership: Manage, motivate, and mentor restaurant staff, including servers, kitchen staff, and front-of-house team members, to ensure exceptional customer service and a positive work environment.
- Collaborate with the chef and line back-of-house team members to develop and update menus and pricing strategies to enhance the dining experience.
- Manage inventory levels, including food, beverages, and supplies, to prevent shortages, minimize waste, and maintain product freshness.
- Monitor Budget and Financial performance, analyze sales data, and implement cost-control measures to achieve financial targets.
We look forward to receiving your resume and seeing what the future may hold for both of us!
We are an EEO Employer and participate in E-Verify!
Job Type: Full-time
Salary: $85,000.00 - $95,000.00 per year
Experience:
- General manager: 5year (Preferred)
License:
- ServSafe Manager (Required)
Work authorization:
Additional Compensation:
Work Location:
Benefits:
- Health insurance
- Dental Insurance
- Vision insurance
- Paid time off
Job Type: Full-time
Pay: $85,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
- Bar
- Casual dining restaurant
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Relocate:
- Charlotte, NC 28203: Relocate before starting work (Required)
Work Location: In person