Heroes Lawn Care of Southeast Charlotte in Charlotte, NC, US is seeking a dedicated individual to join our team. We are a well-established company known for our exceptional service and commitment to our community. As a member of our team, you will play a crucial role in maintaining the beauty of outdoor spaces while providing top-notch customer service. Your responsibilities will include lawn maintenance, landscaping projects, and ensuring client satisfaction. At Heroes Lawn Care, we value hard work, integrity, and teamwork. We offer a competitive hourly salary of $15 - $18 + Hefty commissions and growth opportunities when driving growth, training opportunities, and a supportive work environment. Join us in making a difference one lawn at a time in Southeast Charlotte.
Compensation:
$15 - $18 hourly
Responsibilities:-
Work within Real Green, our CRM tool, for tracking customer entries. Assist customers and technicians in entering and fixing this information.
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Work with Real Green expert contact on any questions you have that come up.
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Assist with hiring and screening candidates
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Answering phone calls, setting appointments and answering questions on our offerings
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Managing dispatch routes for technicians
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Filing and organizing records, invoices and other important documents on computer
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Submitting work orders and scheduling estimates for clients
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Undertake basic bookkeeping activities and update the accounting system
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Be able to edit, maintain and complete client files in our CRM programming
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May be required to help out in the warehouse from time to time
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If open to quoting jobs, vehicle reimbursement will be provided, and commission paid on the profitability of jobs and new business undertaken
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Drive production goals amongst technicians
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Assist technicians in getting more efficient i.e. work or assist 1-2 appointments per day
Qualifications:
Experience
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Real Green or similar experience in service industry CRM systems
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Quoting, shopping around, maintaining healthy profit margin experience highly useful
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Display excellent written, problem-solving, and verbal communication skills
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History of being deadline-driven and extremely organized
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Customer service experience in our industry is preferred
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High school diploma or GED required, some college experience preferred
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Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues
Preferred
- Landscaping, Irrigation, Fertilization, Lawn mowing or any other Green Industry experience is highly desirable
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Driving production goals, motivating technicians and assisting them as needed on the job
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Outlook savy, Chat GPT utilizer,
- Creating bids/quotes for bigger jobs. Experience maintaining profit margins
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Driving sales goals and growth
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Experience hiring and dismissing employees
About Company
Heroes Lawn Care offers professional-grade landscaping services for your home or business from fertilization to irrigation. We offer our customers eco-conscious lawn conservation powered by innovative technology, including AI-driven water management and LawnBot, which offers customers real-time estimates directly from our website.