Type of Employment: Full-time Seasonal
End Date: This position is a temporary role with no definite end date and could conclude at any time based on business needs.
Company Overview: Join our dynamic team at Gentle Monster, a fast-growing fashion eyewear company. We are committed to delivering exceptional products and service to our customers, and we're seeking a motivated Returns and Fulfillment Associate to help us uphold these standards.
Position Overview: As a Returns and Fulfillment Associate, you will play a crucial role in ensuring smooth and efficient operations within our logistics department. You will be responsible for processing returns, managing inventory, and supporting fulfillment activities to guarantee accurate and timely delivery to our customers.
Key Responsibilities:
- Process incoming returns and exchanges promptly and accurately.
- Inspect returned products to determine their condition and eligibility for resale.
- Update inventory records and reconcile discrepancies as needed.
- Coordinate with team members to schedule pickups and track return shipments.
- Assist with order fulfillment tasks, including picking, packing, and shipping orders.
- Maintain cleanliness and organization of the warehouse or fulfillment center.
- Work collaboratively with other team members to achieve departmental goals.
- Follow company policies and procedures regarding safety and inventory control.
Qualifications:
- High school diploma or equivalent; additional education or certifications in logistics or related fields is a plus.
- Proven experience in a warehouse, fulfillment, or similar role preferred.
- Familiarity with inventory management software and systems (Monday.com and NetSuite).
- Ability to lift and carry packages weighing up to 50 pounds.
- Strong attention to detail and accuracy in data entry and order processing.
- Excellent organizational and time management skills.
- Effective communication skills and the ability to work well in a team environment.
- Flexibility to adapt to changing priorities and work schedules.
- Basic proficiency in Microsoft Excel (e.g., data entry, simple formulas, sorting/filtering) is required.
How to Apply: If you are enthusiastic about logistics and eager to contribute to our team's success, we encourage you to apply for the Returns and Fulfillment Associate position at Gentle Monster. Please submit your resume outlining your qualifications and interest in the role. We look forward to hearing from you!
Gentle Monster is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Types: Full-time, Temporary
Pay: $17.00 - $20.00 per hour
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Order fulfillment: 1 year (Required)
Ability to Commute:
- Anaheim, CA 92806 (Required)
Work Location: In person