Job Description
We are looking for an ideal candidate who is responsible for extracting, processing, analyzing, and communicating data for reports.
Skill / Qualifications
- High School diploma with some college required.
- 2+ years of industry experience in a Registered Agent environment preferred but not required.
- Strong organizational, time management, prioritization, and decision-making skills.
- Strong experience with pivot tables, vlookup in Excel.
- Proven history of accuracy and attention-to-detail.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook
- Proficiency with data extraction and cleaning.
- Precision in handling and processing data to avoid errors.
Job Responsibilities
- Strong analytical skills to interpret data and identify agent trends.
- Proficiency in writing clear, concise, and informative reports.
- Prepare Annual Fees and Tax Notification mail and emails.
- Partner with internal stakeholders to create content for mail and email campaigns.
- Identify target audience and extract client data from our support site.
- Partner with vendors to oversee the print and production of tax mailings.
- Track, Measure, Analyze and communicate results to key stakeholders.
- USPS Mail Processing to forwarding mail.
- Contacting clients for address updates on returned mail.
- Creating mailing labels, USPS waybills, and mail metering.
- Scanning and Labeling.
- Scanning registration documents.
- Handling requests from team members.
- Storing documents per instructions of team members.
- Receiving incoming calls, answering basic questions, and forwarding to the proper agent.
- Handling additional customer requests such as document retrievals and payments.
- Complete annual LLC Payments o Process/create payments for Secretary of State.
Benefits
Competitive Hourly Rate (Depending on Experience)
Job Types: Full-time, Contract
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 4 years (Preferred)
- Microsoft Excel: 5 years (Preferred)
Work Location: In person