Denton County MHMR Center, a Certified Community Behavioral Health Clinic (CCBHC), is committed to fostering an inclusive, trauma-informed, and welcoming environment that embraces and celebrates diversity and equity. We strive to create a collaborative and encouraging atmosphere, where individuals of all backgrounds, abilities, and lifestyles feel respected, supported, and valued. Integrity, honesty, and kindness are core values that help create a strong and supportive organization that delivers high quality, person-centered care.
General Description
Under direction of the Program Manager of Intake Services and within federal, state and local guidelines performs moderately complex social service or case management work. Work involves collecting, preparing, and reviewing cases to facilitate access to medical, educational, social, and other services, and providing intervention and frequent contact with individuals, facilities, and service providers.
This position is responsible for completing Mental Health (MH) Intake Assessments for individuals requesting MH Services which includes determining a diagnosis using DSM-IV/V Classification. This position is required to complete all client-related paperwork within agency guidelines. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.
Education, Training and Experience (including licensure and certification)
Master's degree in a human services field and license or seeking license is required. A minimum of 6 months' related experience required. Must qualify as a QMHP (Qualified Mental Health Professional) and be familiar with the DSM IV/V. Knowledge of computers and office equipment is required. Excellent communication skills required, both oral and written. Contact with the public may be in person, by correspondence or by telephone. Prefer experience in a variety of treatment settings, e.g., in patient care, etc.
REGISTRATION, CERTIFICATION, LICENSURE OR OTHER QUALIFICATIONS:
- Must meet requirements to be credentialed as a Qualified Mental Health Professional (QMHP).
- Must be familiar with the DSM-IV/V.
- All job specific training must be completed within 30 days of hire.
- Must maintain a valid Texas driver's license, auto liability insurance and a driving record acceptable to the Centers insurance requirements.
Knowledge, Skills, and Abilities
Knowledge of community and government service delivery systems and case management delivery systems; of case guidelines, regulations, and policies; of interviewing techniques; of mental illness and the emotional components of physical illness; of rehabilitation methods; of individual needs associated with disabilities; and of community welfare resources.
Skill in interviewing and in conducting individual needs assessments.
Ability to convey instructions and explanations to clients and interested parties, to negotiate available services, and to train others.
Understanding and practice of Trauma Informed Care principles.
Essential Duties
- Administer a thorough intake including diagnostic documentation and completion of psychosocial history packet for individual requesting services. Assist in follow-up services with service coordination staff; completes MH intake packet for individuals requesting services; completes assessments, recovery plans as needed. Maintains membership in a Center committee as assigned by supervisor.
- Monitor all client walk in flow for capacity to maintain goal of seeing all walk-ins same day or as soon as possible. Follows all specific written safety procedures; assesses the necessity for, and the adequate provision of, medical care and services, as in utilization review.
- Assess necessity for outpatient placement or crisis services referrals to psych triage or MCOT.
- Maintains membership in a Center committee as assigned by supervisor.
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 403(b)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person