Summary:
Village for Vets is seeking qualified candidates to join our SSVF (Supportive Services for Veteran Families) Program in Los Angeles as a Case Manager. SSVF is a program that serves Veterans and their families experiencing homelessness or at-risk of homelessness. As part of the SSVF team, the Case Manager will be a part of a collaborative process to assist Veteran participants in breaking the cycle of homelessness and work towards housing stability by removing barriers to obtaining and maintaining housing through field-based supportive services, linking to other providers and outreach.
Responsibilities:
- Assess comprehensive functional, social and housing needs of the client to develop, implement and monitor service plans leading to increased self-sufficiency, including housing retention.
- Provide progressive case management tailored to the needs of each individual client, meeting participants at least weekly in the office or the field on an ongoing basis, including follow-up services.
- Monitor, document and report client progress in Homeless Management Information System (HMIS) and client case files.
- Serve as the primary point of contact to coordinate services in-house and with outside providers to ensure identified needs are met. • Maintain a working understanding of Veterans' readjustment challenges, post-traumatic stress, traumatic brain injury, alcohol and drug dependency, and other mental health issues.
- Participate in client case conference meetings and supervision with the SSVF Program Manager and other meetings as required.
- Adhere to laws regarding confidentiality and reporting requirements. • Perform other related duties as required by the SSVF management staff.
Essential Functions:
- Demonstrate knowledge of or experience with evidence-based case management techniques, including critical time intervention, housing first, harm reduction strategies, non-violent crisis intervention techniques and motivational interviewing.
- Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs.
- Capable of working well independently or within a team.
- Able to exercise mature judgment and highly motivated.
- Excellent verbal and written communication skills.
- Able to prioritize and coordinate multiple demands in a high-pressure environment.
- Veterans or persons with lived experience strongly considered.
- Be willing to work evening hours.
Job Type: Full-time
Pay: $65,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
Experience:
- Case management: 1 year (Preferred)
Work Location: Multiple locations