Right at Home of Alpharetta is hiring for a Home Care Scheduler. We are proud to announce we have been awarded the Home Care Pulse Award as both an employer and provider! The Home Care Scheduler will be the liaison between the caregivers and our clients providing the utmost employee and customer care. Hours are Monday through Friday 830a-5p with an on-call rotation. Paid time off, matching 401K and competitive salary based upon experience starting at $24/hr. Apply today!
Responsibilities of the Home Care Scheduler:
- Scheduler will serve as the primary contact for clients, family members, and caregivers.
- Home Care Scheduler will manage every detail of the care schedule with general guidance from care management staff.
- Scheduler will ensure all scheduled shifts are staffed and completed.
- Ensure proper care and high quality experiences.
- Align with company management and office staff to ensure a strong caregiver engagement and client delight.
- Participate in on-call rotation.
Requirements of Home Care Scheduler:
- High level of attention to detail, strong organizational skills and demonstrated logical thinking.
- Ability to work independently while adhering to certain pre-defined standards and communicating frequently, clearly and efficiently.
- Willing and able to work overtime as needed, and share after-hours on-call answering service back up duty.
Qualifications of Home Care Scheduler:
- Strong computer skills including Word and Excel
- ClearCare Computer Program experience a plus but not required
- Ability to multi-task
- Pleasant
- Strong communication skills
- Knowledge of medical terminology
- High School Diploma/GED required ; Associate's/Bachelor's degree with focus in business administration or relevant field is a plus
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Microsoft Office: 3 years (Preferred)
- Home Care, Home Health or Hospice: 3 years (Preferred)
- High Volume Scheduling: 3 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Alpharetta, GA 30022: Relocate before starting work (Required)
Work Location: In person