Job description
We are a manufacturers representative located in Charlotte, NC looking to hire a field service technician. We primarily deal with electric actuators mounted on a variety of valves servicing the south east. This position REQUIRES overnight travel Monday-Friday, home on weekends.
We are looking to hire an experienced field service technician to assist with the service and maintenance needs of our customers. As a field service technician, you will be required to travel to customer locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company equipment. A field service tech should be able to lift 50 pounds and have a working knowledge of basic hand and power tools. The ideal candidate will also have a good understanding of mechanical and electrical equipment.
To ensure success as a field service technician, you should have excellent troubleshooting skills, plenty of field experience, and the ability to adapt to a changing work schedule. Ultimately, a top-level field service technician efficiently handles all service requests, providing high-quality service and repairs for any job size.
Responsibilities
- Responding to customer requests and field dispatches.
- Meeting with the customer to determine the nature of the service or repair.
- Conducting routine equipment servicing in the field.
- Inspecting and troubleshooting equipment failures.
- Repairing equipment and replacing faulty parts.
- Installing and testing new equipment.
- Providing preventive equipment maintenance.
- Providing technical training on new equipment installations.
- Maintaining equipment stock in the company vehicle.
- Completing job reports.
Requirements
- High school diploma or GED.
- Proven work experience as a field service technician.
- Experience with electrical circuits up to 575V
- Basic understanding of mechanical principals such as torque, gear ratios, etc.
- Ability to travel and work according to a changing schedule.
- Excellent time management skills.
- Ability to problem-solve.
- Good communication and training skills.
- Physically fit and able to work with heavy equipment.
Job Type: Full-time
Pay: $50,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Travel requirement:
License/Certification:
- Driver's License (Required)
Willingness to travel:
Work Location: On the road