Do you thrive in a fast-paced, luxury environment and have a passion for exceptional patient care?
Russak Dermatology Clinic, a leading provider of medical and cosmetic dermatology, is seeking a highly motivated and organized Front Office Operations Manager to join our team. In this role, you will play a pivotal role in ensuring the smooth daily operations of our front office, fostering a positive and inclusive work environment, and delivering an unparalleled patient experience.
Responsibilities:
- Oversee all aspects of front office operations, including scheduling, appointment confirmation, patient intake, and insurance verification.
- Manage a team of front office staff, providing ongoing training, guidance, and performance feedback.
- Cultivate a positive and inclusive work culture that promotes collaboration and teamwork.
- Ensure adherence to all HIPAA regulations and practice policies.
- Manage patient flow, prioritizing appointments and minimizing wait times.
- Maintain accurate patient records and billing information.
- Utilize various technologies, including Microsoft Office Suite, Outlook, Dropbox, Google Docs, Zoom, etc., to optimize workflow and communication.
- Coordinate with physicians and other staff members to ensure smooth patient care delivery.
- Maintain a clean and professional office environment.
- Proactively identify and address potential issues, implementing solutions to improve efficiency.
- Generate and run basic financial reports to support operational decisions.
Qualifications:
- College Degree required
- Minimum 2 years of previous managerial experience in cosmetic dermatology medical office setting.
- Strong leadership, communication, and interpersonal skills.
- Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.
- Demonstrated experience in relationship building and team development.
- Strong interest in creating a positive and inclusive work culture.
- Proficient in Microsoft Office Suite, Outlook, Dropbox, Google Docs, Zoom, etc.
- Ability to quickly learn and adapt to new technologies.
- A background in aesthetics (Cosmetic Dermatology, Plastic Surgery, or Med Spa experience) is a strong plus.
- (Optional, but a plus) Experience with event planning, marketing, and content creation.
- Excellent organizational skills and a meticulous attention to detail.
- Comfortable leading team meetings and providing constructive feedback to staff.
- Ability to act as a calming presence for both patients and staff during stressful situations.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and growing practice.
- Be part of a team dedicated to providing exceptional patient care.
- Enjoy a work environment that values professionalism and teamwork.
Starting Salary Range: $65,000-$70,000 starting, commensurate with experience.
To Apply:
Please submit your resume and cover letter to alexandra@russakdermatology.com
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- New York, NY 10022 (Required)
Ability to Relocate:
- New York, NY 10022: Relocate before starting work (Required)
Work Location: In person