Scheduling Specialist
Foot and Ankle Specialists
JOB TITLE: Patient Care Coordinator
Job Description
We are looking to hire a friendly, smart, reliable, patient care coordinator to ensure that patients are correctly scheduled for appointments and procedures. The coordinator's responsibilities include rescheduling and canceling appointments, scheduling referral appointments, and verifying patient’s demographical information. You should also be able to ensure that sufficient time is allocated to each appointment.
To be successful as a coordinator you should be helpful and courteous when answering telephone calls. Ultimately, an exceptional scheduler should be able to build and maintain a good rapport with referring physicians and staff.
Scheduler Responsibilities:
- Scheduling, rescheduling, and canceling patient appointments as required.
- Answering patients’ questions regarding basic medical tests and procedures.
- Providing instructions to patients to ensure that they are prepared for examinations and procedures.
- Confirming patient appointments.
- Courteously receiving incoming telephone calls and taking messages as needed.
- Explaining financial requirements and obligations to patients and entering payments into the practice management system.
- Scheduling referral appointments and follow-ups.
- Verifying insurance details and informing patients of un-covered fees.
- Filing documents and organizing supplies.
Scheduler Requirements:
- Proven experience working in a medical office.
- Working knowledge of medical terminology and medical insurance plans.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- The ability to type and file accurately.
- Excellent communication and organizational skills.
- Good telephone etiquette.
Benefits:
We offer a competitive compensation package and comprehensive benefits, including medical, dental, and vision coverage, retirement plans, paid time off, and opportunities for professional growth and development. Join our team and contribute to improving the lives of our patients!
Equal Opportunity Employer:
We are an equal opportunity employer committed to fostering an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person