We want you to join our team at Westmonte Animal Clinic! We are looking for an energetic and passionate Customer Service Representative to help elevate our practice! This role is responsible for helping our clients have an exceptional experience both on the phone and in person. Our Westmonte team believes in the core values of teamwork, respect, positivity, communication, integrity, and we are looking for someone that shares the same goals. We are a fast-paced, cutting edge hospital that strongly believes in a work life balance while still proving excellent care to a our patients. If you are interested in learning and growing, please submit your resume via this ad.
About the Job
Maintain the visual appearance of the hospital greeting area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls on a multi-line phone system as well as emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments.
We’re looking for:
- Experienced Receptionist with a minimum of 1-2 years veterinary experience
- Able to handle multiple phone calls at once on a multi-line phone system
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized with strong computer skills
- Make inbound and outbound calls, emails, and SMS
- Have a basic understanding of veterinary medicine.
- Saturdays are a MUST
We offer our staff:
- Paid Time Off for ALL Full Time Employees
- Fixed Hours, Wednesdays Off, Half Day Saturdays.
- Competitive Compensation
- Continuing Education
- Career Development Opportunities
- Additional Benefits may include: Personal Pet Discount, Holiday Pay, and Uniform Allowance
- We are a Drug-Free, Smoke-Free, Equal Opportunity Employer.
If you have the skills we are looking for we would love to hear from you. Please email us your resume.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Paid time off
- Uniform allowance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- No nights
Work setting:
Ability to Commute:
- Altamonte Springs, FL 32701 (Required)
Work Location: In person