Job Ad Condensed:
About Us:
Globus Medical is dedicated to improving the lives of patients with musculoskeletal disorders. We prioritize innovation and collaboration to enhance surgical techniques and patient outcomes.
Position Summary:
The Sales Support Associate ensures accurate and efficient customer transactions, collaborating closely with Field Sales. This role, with working hours from 11:00 am to 7:30 pm, involves managing orders, handling inventory, and providing crucial support.
Essential Functions:
- Manages customer accounts and orders via phone, fax, and email.
- Collaborates with Field Sales to verify delivered orders.
- Acts as the primary contact for Field Sales, ensuring accuracy and satisfaction.
- Processes loaner and consignment inventory accurately.
- Coordinates inventory movement and provides necessary reports.
- Initiates RMA’s and product complaints promptly.
- Adheres to quality policies and guidelines, ensuring compliance with regulatory requirements.
Qualifications:
- 2 years of experience in Sales, Accounting, or Customer Service.
- Bachelor’s degree preferred, or equivalent relevant business experience.
- Strong problem resolution skills and proficiency in MS Office and Excel.
- Excellent written and verbal communication skills.
- Highly organized with attention to detail.
- Analytical and strong critical-thinking skills.
Our Values:
Our values—Passionate About Innovation, Customer Focused, Teamwork, and Driven—guide our commitment to advancing patient care through continuous improvement.
Physical Demands:
- Required to sit, climb, balance, stoop, kneel, crouch, or crawl.
- Regularly lifts up to 10 pounds, occasionally up to 50 pounds.
- Specific vision abilities required.
Join us if you are passionate about making a positive impact on patient care through innovation and teamwork.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- West Norriton, PA: Relocate before starting work (Required)
Work Location: In person