Location: Lee Memorial:2780 Cleveland Ave # 702, Fort Myers, FL 33901
Department: CH Complex Care Center
Work Type: Full Time
Shift: Shift 1/7:00:00 AM to 7:00:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
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5, 8- hour shifts ranging between 7a-7p. Can include occasional weekends for coverage.
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$15.64 - $18.75
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This role will have a heavy scheduling emphasis so you must be comfortable talking on the phones
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Degree/Diploma Obtained
Program of Study
Required/
Preferred
and/or
High School Diploma or Equivalent
Required
Minimum Years Required
Area of Experience
Required/
Preferred
and/or
Less than 1 Year
Clerical/Administrative
Required
and
Customer Service
Preferred
1-2 years prior experience required for Lee Health Solutions.
Licenses
Required/
Preferred
and/or
Certificates/Registrations
Required/
Preferred
and/or
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Cape Coral