Come work for a company that values your worth!
Berger Transfer & Storage, Inc. is committed to creating a diverse environment and is proud to be an Affirmative Action/Equal Opportunity employer that welcomes inclusivity and diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, veteran status or any other status protected by state or federal law.
Berger Transfer & Storage has been providing moving and storage services to individuals and businesses for over 110 years! As we continue to grow, so do our employees. We take pride in the ongoing growth and support we offer our employees who wish to advance within. We value family, and here at Berger, we are just that – family! Join us and be part of an iconic family of companies with a great culture, unmatched co-worker camaraderie and plenty of development opportunities!
Berger Transfer & Storage, Inc is seeking an Operations Associate to join our team in St. Paul, MN! The Operations Associate is the liaison between clients and Berger operations. They will be responsible for efficiently routing home deliveries, scheduling daily jobs and assigning crews to each job as well as communicating with customer service to ensure each customer is handled with care. This individual will also be working closely with the accounts to ensure complete customer service and will manage a team of drivers to ensure all operating procedures are being followed and drivers are compliant with DOT standards. In addition, this individual will track all shipping and receiving.
Responsibilities for our Operations Associates include but are not limited to:
· Receive, verify, and maintain orders involving email, scanning materials, and billing documentation
· Process shipping documents by verifying destination, route, rate, and delivery time;
· Maintain customer data and orders in computer systems;
· Communicate with customers regarding availability, shipment dates and method, producing tracking data, and current status;
· Complete daily and weekly invoices, entries, schedules, work orders, spreadsheets, and shipping documentation
· Assign, plan and dispatch drivers/contractors
· Develop partnerships to secure hauling opportunities
· Manage daily pickup and delivery schedules based on customer needs
· Oversee contractor performance to ensure customer satisfaction and on-time delivery
· Update shipment tracking and maintain timely data integrity
· Manage contractor profitability
· Other duties as assigned by management.
The successful candidate for this position will share the following knowledge, skills and abilities:
Minimum Qualifications
- 1 year Dispatching or Warehouse Supervisory experience
- Ability to work well with a team, manage multiple tasks and meet tight deadlines in a fast paced, everchanging, high demand work environment
- Strong problem solving and project management skills
- Self-starter motivated by daily challenges
- Excellent organizational skills
- Strong geographical knowledge
Preferred Qualifications
- High School Diploma or Equivalent
What Berger can expect from you!
At Berger, we strive to see our employees thrive! In addition to career advancement, we also offer:
- Competitive Pay
- Medical, Dental & Vision Benefits
- Paid Time Off
- 6 Paid Holidays
- 401K
- Tuition Reimbursement
- Work/Life Balance
- Employee Discounts with Verizon, Sketchers & more!
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person