Be a leader with a memory care innovator!
Be part of a renowned team at Silverado, a Fortune Magazine Best Workplace in Aging Services™, where exceptional care meets exceptional careers! For 27 years, Silverado associates have wholeheartedly delivered unmatched care and enriched the lives of those we've been privileged to serve.
At Silverado, we prioritize not only our residents but also our valued associates. As a certified Great Place to Work, we provide competitive compensation and exceptional benefits to our full-time team members.
We are currently seeking a National Director of Sales Training who is passionate about making a difference!
Why choose Silverado?
- We're ranked 6th nationwide by Fortune Magazine in their Best Workplaces in Aging Services list, marking our 3rd consecutive year in the top 10!
- Certified as a Great Place to Work® for seven consecutive years
- We value internal mobility; Silverado provides growth opportunities for just about any position on our teams
- We offer education assistance programs to support school reimbursements and provide paid training
The non-negotiables:
- A bachelor's degree in marketing, communications, or a related field is preferred. Strong reading, writing, and verbal communication skills are essential
- Minimum of 10 years of sales experience in the healthcare industry, with at least 3-5 years in a sales training or sales management role. Proven experience in developing and delivering successful sales training programs
- Experience working with people having memory-care diseases and their families is highly desirable
- Professional or volunteer-related experience with Alzheimer's service groups is desired
- Proficiency in developing training materials and using training and sales technologies such as sales training methodologies, CRM Data Management experience preferred.
- Exceptional training and coaching skills with the ability to engage and motivate sales teams. Polished and professional communication and presentation skills
What you'll be doing:
- Design and develop comprehensive sales training programs that include onboarding for new Ambassadors, ongoing skills development, product and/or service training
- Promote the development and implementation of Silverado's sales processes and practices to foster census growth and exceed goals, while attracting, selecting, and retaining top talent
- Ensure the delivery and implementation of sales training programs for Ambassadors and Administrators are aligned with Silverado's mission and Silverado's sales strategy and objectives
- Conduct training sessions, workshops, and seminars for the sales team, utilizing various methods such as in-person training and webinars
- Monitor and analyze training outcomes to identify areas for improvement and make necessary adjustments to training strategies and materials by utilizing assessment tools and metrics to evaluate the effectiveness of training programs and the performance of Ambassadors
- Develop and implement long-term strategic goals, priorities, and action plans
- Serve as a liaison between Marketing, Community Operations, and Sales teams to ensure training programs are comprehensive and aligned with overall business goals
- Collaborate with the regional management team, and Administrators to identify training needs and develop customized training plans that address specific challenges and opportunities within their regions
- Stay informed about industry trends, competitive products, and changes in Assisted Living regulations to ensure training content is current and relevant
- Ability to travel up to 50%
- Perform all other duties as assigned
#LI-TF1
#LI-Remote
We are looking for someone who:
- Loves people
- Has compassion and patience
- A quick learner who is dedicated to professional growth
- Is ethical, honest, dependable, and open-minded
- Is an effective communicator in both verbal and written English
Silverado offers the following benefits to eligible employees:
- 401(k) matching
- Health, Dental and Vision Insurance
- Flexible Spending Account (FSA), Health Savings Account (HSA)
- Paid time off
- Tuition reimbursement and professional development assistance
- Referral program
- Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!
* Silverado is not using outside recruiters to source for this position and will not accept agency or non-Silverado recruiter represented candidates in connection with this job posting. *
To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure
To maintain our world class standard, all offers of employment with Silverado are contingent upon a satisfactory background check as well as drug screening, a physical and TB testing (if required for the position). Silverado also uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security.
EOE/M/F/D/V