Glow Facial Bar/Glow Body and Sun: Guest Relations Specialist with Customer Care Flair
Do you thrive in a fast-paced environment where attention to detail shines? Glow Facial Bar/Glow Body and Sun, serving Cherry Creek and surrounding areas, seeks a passionate and reliable individual to join our team!
We offer an open and friendly atmosphere, perfect for someone who enjoys exceeding customer expectations. In this role, you'll be the first impression for our guests, ensuring a seamless and positive experience from start to finish.
What We're Looking For:
- Customer Service Superstar: You greet guests with warmth and professionalism, ensuring their comfort and satisfaction throughout their visit. Your excellent communication skills make you a natural at building rapport and converting phone calls into appointments.
- Eye for Detail: You have a keen eye for maintaining a beautiful and organized reception area, both physically and digitally. You take pride in following established processes and procedures to ensure flawless operation.
- Retail Knowledge: You're familiar with our spa services and retail products, confidently answering questions and promoting them to guests.
- Team Player: You're happy to collaborate with colleagues and support them when needed.
Responsibilities:
- Welcome guests with a smile, handle check-in/out procedures efficiently.
- Master the art of scheduling appointments and convert inquiries into bookings.
- Demonstrate product knowledge and promote services, gift cards, and spa packages.
- Maintain a clean and visually appealing reception and retail space.
- Manage opening/closing duties, including weekly cleaning routines.
- Participate in team efforts, embracing opportunities to support social media and online reviews.
Ready to Glow with Us?
If you're a detail-oriented individual with a passion for exceptional customer service, we want to hear from you! We offer a competitive salary and a dynamic work environment. Apply today!
Employee Perks:
Free/discounted monthly facials and spray tans, deep discounts on all retail and novelty products, $100 monthly credit to medical spa, friends and family discounts, and so much more!
Job Type: Part-time
Pay: $18.50 - $20.00 per hour
Expected hours: 20 – 25 per week
Benefits:
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person