EVENING CASHIER POSITION
Position Overview The Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money from Parts and Service transactions in the dealership.
What are the day-to-day responsibilities?
- Inspect every service repair order and/or parts invoice for proper completion and accuracy
- Reconcile the repair orders by transferring the appropriate information from each repair order hard copy to the soft copies
- Calculate the materials charge applicable for each order
- Calculate the taxes to be charged on the categories of goods or services taxed in the local area
- Collect the total retail charges from the customer in cash, check or authorized charge account
- Provide the customer with the proper change and/or receipt
- Complete the accounting section of the repair order as directed by the controller
- Update the customer's service history file according to the procedures specific to the department's service history system
- Deliver to the accounting department all repair orders and parts invoices closed during the business day
- Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid, and direct customers to where they may find their vehicle
- File repair orders as directed by the service department manager Answer the service department telephone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available
- Control and turn into the business office any sublet bills associated with the repair orders
- Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, it's employees, or customers
- Perform any other administrative tasks as directed by management
- What are the requirements for this job? High school diploma or equivalent
Ability to read, write, add, subtract, divide and comprehend written instructions and information 1-2 Years previous work experience (preferred) Demonstrated customer service skills Demonstrated communication and interpersonal skills Typical end time:
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
Essential Duties
- Processes all new and used vehicles for registration in the state in which they will be titled.
- Prepares tax and title documents.
- Submits all legal transfer work to the Department of Motor Vehicles.
- Verifies that funds have been collected and the correct lienholder paid off before processing title applications.
- Checks for accuracy in the application and ensures that all information is complete.
- Prepares payoff checks for new vehicles and trade-ins.
- Bills out all dealer trades and prepares Certificates of Origin.
- Maintains a system to verify out-of-state titles.
- Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of month.
- Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.
- Prepares stock cards for new and used vehicles.
- Posts vehicle sales and purchases.
- Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.
- Processes yearly renewal of dealer tags in conjunction with comptroller.
- Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations.
- Cross-trains others to handle title clerk daily responsibilities.
- Conducts periodic training sessions for F&I managers and sales personnel regarding title regulations and procedures and issues a written memo to managers and all sales personnel whenever regulations change.
- Directs title runner in daily routines.
- Maintains a professional appearance and a neat work area.
- Other tasks as assigned.
Job Type: Full-time
Pay: $35,000.00 - $38,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Automotive office: 1 year (Preferred)
Work Location: In person