*2+ yrs Customer Service and phone experience is required
* Must be available from 7 am -3:30 pm M- F.
* Must be able to pass a drug test including T.H.C.
* Must be local to Seattle or the surrounding area and able to commute daily.
We are a leader in the Aerospace/Industrial Metal Finishing business. We specialize in metal finishing on mostly aerospace parts, including electroplating, Chrome Plating and Anodizing. We also do forms of non-destructive testing on aerospace parts. On the job training will be provided.
Our Fremont facility is hiring for a Customer Service Representative.
Job Description:
- Provide Lead Times and price quotes to customers for the processing of their parts.
- Promptly provide the customer notification of issues that arise with their parts.
- Create Open Order Reports and collaborate with the production manager on a daily basis.
- Provide customers with notification of shipments through phone and email.
- Daily interaction with customers and production personnel.
- Ability to multi-task and follow through with customers when sidetracked.
- Must be highly organized and comfortable working with Windows-based software.
- Able to handle yourself professionally and communicate clearly both written and verbally when dealing with customers.
- Able to spend up to 75% of your time on the computer and phones.
- The applicant must be ready to learn quickly and take over all communications with some of our largest customers while working in a fast-paced production environment. This is not a purely office-based desk job.
Benefits
- 401k
- Medical and dental
- Paid holiday and personal time off
- 40 hrs. per week with the possibility of overtime
- Compensation D.O.E. per position
- ASKO Processing, Inc. is an equal opportunity employer and proudly employs veteran military personnel.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
Work setting:
Application Question(s):
- Are you able to pass a drug test that includes testing for marijuana?
Experience:
- customer Service: 2 years (Required)
Ability to Commute:
- Seattle, WA 98103 (Required)
Work Location: In person