Position Summary
The primary responsibility for all positions with Sanford Ace Hardware inc. is to Amaze Every Customer Every Time and uphold the Core Values as determined by the management team. This position handles several key responsibilities including all internal accounting, accounts payable, general office management and training. Additional duties include general office management.
Essential Duties and Responsibilities:
● Accounting
● Post journal entries
● Reconcile general ledger to inventory
● Verify and balance general ledger entries against POS reports
● Manage and reconcile bankcard recaps
● Generate monthly customer house account statements
● Post customer payments
● Maintain accounts by following up with past due accounts, communicating open credits with accounts, setting up new accounts, etc....
● Reconcile purchase orders to invoices
● Reconcile Ace statement
● Complete all payables for Owner’s approval
● Create monthly, quarterly and year-end financial statements
● Prepare year-end documents for approval by outside accounting firm
Schedule
● Receive proposed store associate schedule from each store manager, apply budget guidelines for the store and revise schedule as needed.
● Review staffing needs for all stores and assign floater associate to fill scheduling needs.
Office Management
● Oversee office and store supplies & equipment by determining the need and then contacting the needed supplier and ordering any required supplies or replacement parts.
● Obtain competitive quotes from multiple suppliers for new equipment/services.
● Maintain safety and inspection compliance standards
● Produce promotional collateral and create business graphics for office and store use.
● Assist other office team members as needed.
Training
● Partner with store management to identify associate training needs, organize/schedule accordingly, and identify team members that can train others.
● Set up and maintain accurate user information in Ace Learning Place (ALP) (email, store role, customer-facing flag, etc.).
● Assign and manage training for all associates in ALP.
● Instruct associates on how to use ALP (basic navigation, working through learning plans, launching courses, registering/attending virtual classroom training, etc.) to ensure proper credit.
● Utilize Ace's training programs and tools, and review posted communications (Ace People First Planner, ALP Announcements, ACENET, etc.).
● Handle logistics and coordinate training activities (prepare welcome/onboarding materials, assign trainers, manage training equipment/materials, arrange venues, etc.).
● Leverage outside sources (brand/vendor partners, etc.) for training and certification/recertification for specialized areas (propane, forklift).
● Maintain training records and upload in-store training hours into ALP as applicable.
● Use ALP reporting to help monitor, maintain, and communicate training progress and goals as appropriate.
● Incorporate training topics into the store’s daily huddles and ongoing communication.
● Partner with Ace’s Retail Training team to provide feedback on Ace’s training programs and tools.
● Stay up to date on training industry standards and implement best practices to help improve the overall learning experience for the store team.
Online Reputation Management
● Schedule and manage online social media accounts using the tools and creatives provided on a weekly basis.
● Assist with communications between customers and Sanford Ace Hardware through various online platforms from responding to reviews to answering questions that come through direct messages.
Required Knowledge, Skills and Abilities:
● Knowledge of office management, bookkeeping and store operations
● Knowledge of retail computer systems
● Technically proficient in computer systems including related software
● Excellent written and verbal communication skills
● Good organizational, time management and multitasking abilities
● Cooperative team player with exceptional interpersonal skills
● Commitment to service excellence and customer satisfaction
Physical Requirements
The minimum physical requirements for this position include:
● Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
● Move and handle merchandise up to 60 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth
Job responsibilities may change based on the needs of the business.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
Ability to Commute:
- Sanford, FL 32771 (Required)
Ability to Relocate:
- Sanford, FL 32771: Relocate before starting work (Required)
Work Location: In person