SUMMARY OF RESPONSIBILITIES Under the direct supervision of the Director of Clinics, provides a variety of administrative office support for assigned Surgical Affiliates operations. This position is responsible for prioritizing the Medical Director’s office activities in order to meet schedules and deadlines and follows procedures and practices in a manner which is consistent with mission of the organization.KEY R ESPONSIBILITIES:1.Maintain an efficient workflow and support overall administrative processes and functions.2.Communication•Maintain effective oral and written communication skills by practicing active listening and responding appropriately to questions or written communications. •Answer and process incoming calls in a courteous and professional manner.•Receive calls and route information to appropriate personnel (including staff at other facilities).•Forward phones to voicemail when appropriate.•Sort mail and get information to the appropriate personnel.•Review all faxes and disseminates to appropriate place/person. •Check printers, fax machines and copiers to assure paper supply is adequate. Add paper as appropriate (especially Fridays).•Prepare outgoing mail and place in appropriate location for pick up.3.Office Upkeep •Order office supplies. •Make copies of forms as supplies run low.•Assist in Friday cleanup.•Ensure that counters are clean and manageable.4.Other duties •Other duties will be required as is appropriate to the needs of the business and operations of Surgical Affiliates.•Follow the position protocol and ensure accuracy.5.Information Technology:•Assist in ensuring data security compliance with HIPAA rules and regulations.6.Provide excellent customer service to all staff, clients and/or outside vendors for administrative related inquiries and/or needs.
7.Maintain strict confidentiality of Surgical Affiliates’ business operations, proprietary, personnel and personal information on Surgical Affiliates’ practitioners as well as patient information. 8.Represent Surgical Affiliates professionally and display integrity and positive attitude with employees, potential candidates, vendors and hospital clients.9.Participate in Morning handoff, ICU, Multidisciplinary and general rounds. Be available to coordinate clinic days and ensure proper coverage availability.10.Observe and report to Director of Clinics any and all challenges or opportunities with providers or hospital staff.11.Schedules and coordinates meetings, travel, and other group activities.12.All employees have a responsibility to comply with our organization's policies and procedures, code of conduct, and applicable federal and state regulations.SKILLS AND ABILITIES: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position: This position requires a background in clerical/receptionist experience, ability to use a PC with an equivalent combination of education and experience. Interpersonal skills are essential tosuccessful integration into this role as well as an ability to manage the demanding workload of a busy program. Previous experience in a health care setting is extremely desirable.Knowledge of:•Office methods, procedures, supplies and equipment•Effective and accurate oral and written communication skills•Medical terminology•Organization skillsAbility to:•Organize work in an environment with multiple demands, changing priorities, and frequent interruptions.•Maintain the confidentiality of highly sensitive business matters and correspondence.•Maintain filing system.•Schedules appointments.•Interact with a variety of people in a courteous, tactful, and diplomatic manner displaying and demonstrating a positive caring attitude exemplifying the mission of Surgical Affiliates.•Work well under stressful situations.•Demonstrate proper telephone etiquette. EDUCATION/EXPERIENCE:•High School degree or equivalent is required. Advanced education is preferred.
•A minimum of two years’ experience in a health care setting is preferred along with medical terminology proficiency.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation/gender identity and status as a protected veteran or individual with a disability or any other categories protected by applicable federal, state or local law.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- medical terminology: 2 years (Required)
- Health care setting: 2 years (Required)
- Database administration: 3 years (Preferred)
Work Location: In person