Job TitlePatient Services Representative
Contract: 13 Weeks contract
Pay: 22/hr. on W2
Location: Los Angeles, CA 90048
Hours: Day 5x8-Hour (06:45 - 17:45)
Description:
Required Qualifications:
- High School Diploma
- Fully vaccinated and boosted for COVID
- Experience with medical insurance, referral processes, and benefit plans
- 1year recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
- 2+ years’ recent experience working as a Patient Service Representative
- OBGYN experience
- Experience with CS-Link/Epic
- Understanding of medical terminology
- Call center experience
Job Duties:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains polices, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
COVID-19 Vaccine (Facility Guideline): Required - No Exemptions
Job Type: Contract
Pay: Up to $22.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Outpatient: 1 year (Required)
- Patient service: 2 years (Preferred)
Work Location: In person