ABOUT SOURCEPASS
We are Sourcepass, an IT consulting company (MSP) that has been providing network support and solutions for our clients since 2001. We create and deliver innovative IT services, cloud computing, and security solutions that match the right technologies to specific industries and business strategies. We strive to provide top quality IT services to our clients so they can focus on the productivity and profitability of their business.
We have been named by Channel Futures as one of the world's 501 most strategic and innovative MSP's for the past 6 years and awarded Top Workplaces in 2020 and 2021 by Newsday! Pretty cool right? We like to think so!
WHY JOIN US?
At Sourcepass we are focused on growing our team members and giving the proper tools for success. We support and highly encourage professional development. We seek to be a cultivating environment for new ideas and suggestions with an opportunity to collaborate with world class team members.
We have an exciting opportunity to join our amazing team of 500+ staff as a Solutions Architecht.
Feel free to check out our website at www.sourcepass.com to learn more about us!
POSITION SUMMARY
As a Solutions Architect you will play a crucial role in the sales process by combining technical expertise with a deep understanding of our clients' needs. This position reports to the Director of Solutions Architecture The salary for this position is $80,000+ (negotiable based on experience).
RESPONSIBILITIES
- Performing Technical Discovery: Conduct in-depth technical assessments to understand client requirements, challenges, and objectives
- Participating in Sales Calls: Collaborate with the sales team to engage with clients, address technical queries, and present solutions effectively
- Supporting Sales Process: Assist in developing and presenting technical aspects of proposals, ensuring alignment with client expectations and company capabilities
- Building Technical Documentation: Create comprehensive technical documentation that outlines proposed solutions, architectures, and implementation plans
- Preparing Project Proposals: Develop detailed project proposals that articulate technical solutions, project scopes, timelines, and resource requirements
- Building Project Work Plans: Collaborate with the project management team to create work plans that translate technical requirements into actionable project tasks
- Collaborating with Professional Services Team: Work closely with the professional services team to ensure seamless transition from pre-sales to project implementation
- Acting as Technical Lead during Handoff: Serve as a technical lead during the handoff to the professional services team, providing insights, guidance, and support for successful project execution
DESIRED SKILLSET/EXPERIENCE
- Technical Support Experience: 5+ Years (Required)
- Technical Implementation Experience: 2+ Years (Required)
- Experience working with Azure 2+ Years (Required)
- Experience working with Office 365 3+ Years (Required)
- Experience working with SonicWall devices (Preferred)
- Experience working with HP Devices (Preferred)
- Must have an understanding of how MSPs operate, service customers, and bill for services.
- Ability to communicate effectively
- Ability to Prioritize multiple tasks effectively
- Ability to work in a fast-paced environment
- Great attention to detail
- Ability to work both, independently and in a team environment
- Ability to take open, and constructive criticism
- Excellent Organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Ability to think outside the box
- Looking to grow and improve their skillset