Location: Phoenix, AZ (Hybrid )
Type: FTE
Senior Technical Program Manager role you will conceptualize, rationalize, and drive multiple, simultaneous work streams to deliver engineering work across the portfolio in our Scrum execution model. In this role, you may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way.
As a Sr TPM, You Should Be Able To:
· Work closely with Engineer Director, Principals and Engineering VP, in addition to Product Owners and Product Managers, Release Train Engineers, and other engineering teams to deliver high-quality products and features through the software project lifecycle (build, test, and release on time).
· Manage complex, technical, multi-disciplinary projects from start to finish.
· Work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional teams.
· Plan requirements with internal customers and usher projects through the entire project lifecycle.
· Take responsibility for release schedules and milestones, keeping up a high velocity in a fast-paced environment.
· Manage workflow, metrics, cross-team coordination, dependencies, impediments, risks (raid), escalations, and meetings.
· Works with Engineering Teams & Product Owner to present Release Demos.
· Invested in "Building the Right Product" and "Building the Product Right".
· Preparation for Program Increment Planning (PI), validate and confirm scope of work completed in the prior iterations/PI vs. scope of work slated for upcoming PI and support preparation.
· Capture, assess and track engineering team’s capacity.
· TPM Collaborates and Partners with Product Owner/Product Manager, And Engineering Principals/Directors, To Provide End-to-end Program Management and Agile Delivery, Which Comprise of Lead iteration planning -- facilitate the process with features and stories sizing, serve as subject-matter-expert to ground the team on Agile/Scrum practice.
· Facilitate retrospective – gather input, drive team collaboration and continuous improvement.
· Scope of work in terms of program management – Based on Product Owner and Engineering input and guidance – to ensure content quality in ALM (Rally / Jira). Track delivery progress at product engineering team level, with line of sight on program scope delivery.
· Actively manage cross-team dependencies with Builders Enablement Program (BEP) internal teams and external to BEP with other Mastercard teams and stakeholders, and Engineering leadership.
· Actively track and mitigate risk and issues through resolution.
· Produce weekly status report – which comprised of both strategic initiatives and BAU scope of work.
Required:
· 10+yrs experience managing multi-stakeholder programs in a global organization or equivalent type organization.
· Demonstrated ability to operate with independence and autonomy.
· Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (Scrum, Kanban, etc.)
· Proven track record of data driven decision-making and applying continuous improvement methodologies across teams.
· Ability to communicate to executives, peers, and staff with impact, eloquence, and authenticity.
· Demonstrated experience building relationships, partnering with, and influencing dependent teams while commanding the respect of the individuals you work with across the organization.
Job Type: Full-time
Pay: $100,000.00 - $120,000.00 per year
Benefits:
- Dental insurance
- Health insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Phoenix, AZ 85016: Relocate before starting work (Required)
Work Location: Hybrid remote in Phoenix, AZ 85016