Autism Learning Partners is a full-service provider that specializes in the treatment of autism and other developmental disabilities. Our broad thinking approach addresses the whole individual by collaborating with doctors, therapists, schools and specialists. ALP’s goal is to work with their patients to achieve the best possible outcome… PROGRESS!
Our company values are: Excellence, Respect, Accountability, Teamwork, Compassion, Collaboration, Stewardship, and Honesty.
Our core competencies are: Demonstrating self-awareness, interpersonal savvy, communicates effectively, collaborates, decision quality, instills trust, ensures accountability, customer focus, drives results, and nimble learning.
The Compliance Specialist serves as the point of contact for various stakeholders as a strong representative of the Compliance department. This role is integral to the organization as the voice of honesty, confidentiality and exceptional customer service. The Compliance Specialist works closely with the Director of Compliance and other department representatives within the organization to keep the company running smoothly, efficiently, and within the boundaries of the various laws impacting the delivery of ABA services.
The position will primarily be based remotely and from the Support Center office as needed.
Essential Job Functions:
- Coordinate client grievances and responses to funding sources with regards to all client facing grievances, working closely with Director of Compliance, Regional Leadership, Insurance providers/funding sources, and HR to ensure complete investigation of all client complaints and employee/client compliance concerns
- Work closely with Director of Compliance with regards to the compilation of company wide incident reports; as well as interpreting the data to understand areas of risk for the company
- Review Internal Incident report trends quarterly to work with Compliance Director and various stakeholders on improvement plan and organizational trainings
- Support general Compliance department requests through management of ticketing system
- Oversee all external audit requests, tracking completion and responses from funding sources
- Compile internal audits from various department into tracking grid and analyze for areas of risk to discuss with the Compliance Director
- Update and conduct data integrity checks within the Electronic Health Records system
- Run routine system audits to assess company compliance with regulatory initiatives and evaluate areas of risk
- Collaborate with various stakeholders on regulatory compliance policies, updates to procedures, and training development
- Supports overall health and safety by researching state specific Covid-related guidelines and employer obligations
- Support the Director of Compliance with various projects as needed
Skills and Abilities:
- Must be able to demonstrate a broad technical knowledge and expertise covering governance, regulatory risk, and regulatory change
- Excellent in Customer Service
- Experience in influencing behaviors at all levels of the organization
- Ability to produce and present effective presentations and training at all levels of an organization
- Accomplished track record of identifying process improvement recommendations
- Ability to work in a fast-paced and collaborative teamwork environment
- Strong written and verbal communication skills
- Intermediate skills working with Microsoft Excel and Microsoft PowerPoint programs
Education, Licenses, and Certifications:
- Bachelor’s degree or equivalent experience in Healthcare Management & Compliance or related field a plus
- CHC (Certified Healthcare Compliance) or CHPC certification a plus
Experience:
- 2-4 years prior working experience working in a Clinical Compliance position
- Multiple state experience required
- Experience working in ABA preferred
- 2+ years’ developing and updating policies, procedures, and trainings preferred
- 2+ years' experience working in customer service required
- 2-4 years' experience working in an administrative/office setting required
- 2-4 years’ experience working with various stakeholders and navigating changing organizational needs
- Experience with HIPAA security and privacy, OSHA regulations, handling patient grievances, policy and procedure writing, regulatory research, risk management, and quality improvement preferred
Autism Learning Partners supports a diverse workforce and is an Equal Opportunity Employer.
At Autism Learning Partners, we understand that culture is the foundation of who we are as a company and how we serve our clients, families, and employees. We are one of the nation's leading full-service ABA providers specializing in the treatment of autism and other developmental disabilities. Our broad thinking approach addresses the whole child by collaborating with doctors, therapists, families, schools, and specialists. Our goal is to work together to achieve the best possible outcome and progress through our commitment to Diversity, Inclusion, and Equity, which includes forming a DEI council, monthly trainings for senior clinical staff, national trainings, a monthly DEI newsletter, continual updates to our email signatures, education on topics like generational trauma and trauma-informed care, and always striving to provide the best care and comfort for our clients, families, and employees.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
Experience:
- prior clinical compliance: 2 years (Preferred)
- developing/updating compliance policies and procedures: 2 years (Preferred)
License/Certification:
- Certified Healthcare Compliance (CHC) or CHPC certification (Preferred)
Work Location: In person