Position: Retail Sales/Admissions Associate - Museum Store (part-time)
Location: Las Vegas, Nevada
The Company
The Atomic Museum is a national treasure! It houses some of the rarest artifacts relating to the nation's atomic testing, as well as two pieces of the World Trade Center that signify the beginning of the Global War on Terror and how the Museum today plays a vital role in the training of first-responders across the country!
The Role
Atomic Museum (AM) is seeking to hire an enthusiastic, experienced part-time Retail Store Associate/Admissions Associate for the Museum store. This individual will interact with customers on the sales floor and will sell and provide customer service that will exceed the customer’s expectations. This individual will conduct retail transactions such as cash handling, inventory and fiscal reconciliation. The Associate will additionally work in the Admissions Booth selling tickets, audio tours and Museum memberships. Stock inventory as necessary.
Must be able to work a part-time (29 hours per week maximum) flexible workday shift during the hours of 8am - 5:30pm including weekends and holidays. Work schedule may fluctuate week to week. Additional hours may be required based on extended opening hours and events.
Essential Job Functions
- Greet guests with positive/pleasant demeanor exhibiting excellent customer service.
- Ability to assess customer needs, desires and sell accordingly.
- Accurately conduct opening and closing procedures for the Retail Store and Admissions Booth ensuring all safety and security protocols are followed.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Provide front-line contact by greeting, advising and directing visitors to the facilities and explain rules and policies of the museum.
- Distribute museum floor plan guides, provides information on special upcoming exhibits and events, educational flyers with primary focus on courtesy and positive guest service communications.
- Answer phones with professional greeting, assist customers by providing information including operational hours, location, directions, entrance fees and available transportation.
- Offer and sell visitors membership opportunities and audio tours.
- Support scheduled groups to include school tours and VIP visitors; assist with any special arrangement for group visits.
- Prepare daily cash count and handles all cash, credit and check transactions; balance out end-of-day cash register and z-out reports.
- Housekeeping, maintaining clean, neat store presentation and merchandise display.
- Provide staff assistance with special events and functions as necessary.
- Communicate special orders, concerns or customer inquiries to manager.
- Support a positive professional attitude and work well with other team members.
- Attend staff meetings as requested.
- Adheres to all policies and procedures supporting the mission statement.
- Manage confidential information.
- Regular and consistent attendance
- Other duties as assigned.
- Position may not be performed remotely.
Qualifications and Experience
Minimum high school graduate, retail experience preferably working in museums and/or at tourist attractions, sound knowledge of retail sales or retail operations. Demonstrated experience in meeting or exceeding sales goals, exceptional customer service and selling approach, guest relations including experience with tourist populations a plus.
Knowledge of Point of Sale (POS) system, processing cash, checks and credit card sales transactions. Knowledge of office management responsibilities, administrative and clerical procedures, and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Work Environment
Requires working indoors in environmentally controlled conditions. Job tasks are performed in close physical proximity to other people. Standing for long periods of time. Lifting of up to 10 pounds at times.
Job Type: Part-time
Pay: $14.00 - $15.50 per hour
Expected hours: No more than 29 per week
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Weekly day range:
Application Question(s):
- Do you have availability to work flexible day shifts, including weekends and holidays?
Education:
- High school or equivalent (Preferred)
Experience:
- Point of Sale (POS): 2 years (Preferred)
- Microsoft Office: 1 year (Preferred)
- Retail sales: 2 years (Required)
Ability to Commute:
- Las Vegas, NV 89119 (Required)
Work Location: In person