A Body Shop Office Administrator typically handles various administrative tasks within an automotive repair or body shop setting. Their responsibilities may include:
- Customer Service: Interacting with customers, both in person and over the phone, to schedule appointments, provide information about services, and address inquiries or concerns. Have to know CCC1 data base
- Appointment Scheduling: Managing the shop's appointment calendar, ensuring efficient use of time and resources.
- Billing and Invoicing: Generating invoices for completed work, processing payments, and possibly handling insurance claims or paperwork related to repairs.
- Inventory Management: Keeping track of parts and supplies needed for repairs, ordering replacements as necessary, and maintaining stock levels.
- Data Entry and Record Keeping: Inputting customer and vehicle information into databases or management systems, maintaining accurate records of transactions and interactions.
- Communication Liaison: Acting as a liaison between customers, technicians, and other staff members to ensure smooth communication and workflow.
- Office Organization: Maintaining a tidy and organized office environment, including filing paperwork, managing office supplies, and ensuring compliance with administrative procedures.
- Assisting with Marketing and Sales: Supporting promotional activities, such as preparing flyers or assisting with customer outreach initiatives.
- Basic Accounting Tasks: Recording expenses, preparing financial reports, and assisting with payroll if required.
- Compliance and Regulations: Ensuring the shop complies with legal and regulatory requirements related to automotive repair and customer service.
Overall, a Body Shop Office Administrator plays a crucial role in the efficient operation of a body shop by managing administrative tasks and supporting customer satisfaction and business operations.
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Job Type: Full-time
Pay: $20.00 - $40.00 per hour
Expected hours: 40 per week
Schedule:
Experience:
- Auto body repair: 1 year (Preferred)
Ability to Commute:
- Lowell, MA 01852 (Required)
Work Location: In person