Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.
Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
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Proficient keyboarding skills
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Effective organization, communication, and interpersonal skills
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Ability to follow written instructions and operate the multi-line phone system.
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Manages all front office traffic including, late students, parents, and visitors. In this capacity, the receptionist will:
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Ensuring each visitor has the appropriate credentials to enter the campus site and pick up students.
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Utilizing, the school software system to locate student schedules for parent pick-ups.
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Communicating with teachers on student pick-ups
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Direct visitors/vendors to an appropriate team member
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Direct late students to PEMIS Coordinator
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Maintains copies of forms, events, and related information for the campus site for all George Gervin Academy Public Schools in San Antonio & Arizona.
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Copying materials to ensure there is always a supply of all documents at hand.
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Communicating effectively with Campus Leaders and Campus Ops team to ensure all documents for activities, events, etc. are current.
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Coordinates and transfers student records to appropriate team members.
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Maintaining confidentiality of records as appropriate
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Collaborating with appropriate team members to establish a system of transferring student records, i.e. Dropping off records in a sealed folder in the PEMIS office, Health Services Coordinators office, etc.
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Answers phone calls by providing general information and/or connecting calls to appropriate team members.
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Familiarizing with various roles and duties of team members i.e. and office manages all schedule changes, API manages all student absence inquiries, etc.
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Managing a list of extensions and ensuring the list remains updated throughout the year.
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Serves as a liaison between parents, students, and team members.
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Communicating morning announcements to students and team members
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Provides lead team support as needed.
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Recruiting students for the following school year if needed
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Exercise good judgment and excellent customer service:.
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Answering all phone calls.
Education: High school diploma or GED
Experience: One year of clerical experience in a school office setting
Benefits
Job Type: Full-time
$15.00 - $17 an hour
Dental Insurance
Health insurance
Life insurance
Paid time off.
Retirement plan
Vision insurance
Work Location: In person