General Merchandise Associate
Provide courteous, knowledgeable assistance to customers; perform cashiering, stocking and other duties to promote efficient functioning of department. Resolve difficult customer problems in a courteous and professional manner.
Job Responsibilities:
- Provide excellence customer service to all of the dealership’s customers.
- Assist General Merchandise manager with attaining retail sales and profitability plans in General Merchandise.
- Greet customers immediately, in a courteous and friendly manner.
- Develop and share knowledge of all General Merchandise items and vendors.
- Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- Handle telephone transactions quickly, and courteously.
- Point out any sales, specials, new merchandise and offer additional product that may compliment the customer purchase.
- Assist customers with determination of General Merchandise needs and ability to up sale.
- Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
- Handle customer complaints reasonably, showing a positive attitude, and demonstrate our commitment to excellent customer service.
Clean & Efficient General Merchandise Environment
- Receive and process merchandise from distributors, check merchandise received against purchase invoice, and prepare product for showroom floor.
- Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.).
- Ensure merchandise displays are stocked, clean, and appealing to customers.
- Maintain updated customer mailing lists.
- Become familiar and efficient with all phases of the computer system required for General Merchandise management.
Qualifications:
- Must have ability to get along with a broad customer base.
- Knowledge and experience with retail environment.
- Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
Compensation:
- Competitive hourly plan. (22k-33k Annually)
- Health Benefits, Dental, Vision and Life insurance plans.
- Paid time off for vacation and holidays.
- Employee Retail Discount.
Job Type: Full-time
Pay: $22,000.00 - $32,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
License/Certification:
- Driver's License (Required)
Work Location: In person