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GREAT COMPENSATION!
5-STAR PROPERTY LOOKING FOR Assistant Front Office Manager/Relief Night Audit TO START ASAP!
* LA-BASED RESIDENTS ONLY *
* MUST BE COVID VACCINATED *
Job Title: Assistant Front Office Manager/Relief Night Audit
Schedule: Mon-Fri. ***Must be willing and can work two overnight shifts (11 pm to 7:30 am). The other 3 shifts will be a pm shift. Must have weekend, holiday, and overtime availability.
Salary: Up To $75k
Benefits:
- Medical
- Dental
- Vision
- Life Insurance
- 401K
- Paid Time Off
- Paid Holidays
Our 5-Star Luxury Brand Hotel client is looking for a Front Desk Agent to join their team. This role would be working at their high-end boutique property near the beautiful Zuma-Malibu beaches.
Duties:
- Auditing all charges and postings and correcting work, as necessary.
- Answer calls incoming to the hotel and hotel guests.
- Reconciling daily revenue report.
- Processing, formatting, and distributing daily reports.
- Preparing daily operations meeting reports.
- Manager of duty (MOD) of all emergencies.
- Checking guests in and out of the hotel in an efficient, courteous, and professional manner.
- Processing all payments according to hotel requirements.
- Interacting with hotel associates professionally, assisting other departments with necessary information.
- Managing and resolving all guest complaints and compliments in a professional and courteous manner.
- Responding to guest needs in a timely manner.
- Listening and responding to guest inquiries using a positive, clear-speaking voice.
- Troubleshoot systems when needed.
- Perform all other duties requested by management.
- Follow Leading Quality of Assurance standards (LQA).
Background Requirements:
- High School Diploma
- Must be able to work a flexible overnight schedule to include weekends and holidays.
- Must have Night audit experience in a hotel setting.
- Must have management experience in a hotel setting.
- Must be familiar with OPERA and Micros.
- Must have an operational knowledge of Microsoft Office Suite.
- Good communication skills, both verbal and written.
Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
Ability to Relocate:
- Malibu, CA 90265: Relocate before starting work (Required)
Work Location: In person