Broadmoor East Veterinary Clinic is currently seeking a dynamic, proactive, and resilient Veterinary Receptionist to join our team, in our bustling, high-energy environment.
Our clinic is constantly buzzing, making it essential for the successful candidate to keep up with our fast-paced rhythm.
Responsibilities:
- Greet clients and their pets upon arrival with warmth and efficiency
- Schedule appointments meticulously, managing the veterinary clinic's busy calendar
- Promptly answer phone calls and address client inquiries
- Collect and record patient information accurately, including medical history and symptoms
- Maintain an organized and clean reception area
- Process payments and handle financial transactions with precision
- Deliver exceptional customer service to clients and their pets, demonstrating excellent problem-solving skills, conflict management abilities, and de-escalation techniques when necessary
Requirements:
- Prior experience in a veterinary clinic or animal-related field is preferred
- Excellent verbal and written communication skills
- Exceptional organizational skills and attention to detail
- Proven ability to multitask effectively in a fast-paced environment3
- Proficiency in using computer systems for scheduling, record keeping, and data entry
- Strong people skills, including conflict resolution and problem-solving abilities
Skills:
- Animal handling: Ability to safely handle dogs and cats of various sizes and temperaments.
If you're passionate about animals, enjoy a lively workplace, and are skilled at juggling multiple tasks without compromising on service quality, we would love to hear from you!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work setting:
Experience:
- Veterinary: 1 year (Preferred)
Ability to Commute:
- Cheyenne, WY 82001 (Required)
Work Location: In person