Responsibilities:
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Manage and maintain a positive relationship with PMA Capital representatives to ensure high quality service and support.
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High focus on outside sales revenue by maintaining community interaction to increase sales volume.
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Oversee and implement advertising and promotions for outside sales.
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Business management to include tracking of end of month reports, waste management, meter collection, supply management, staffing, etc.
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Provide outstanding customer service to internal and external customers, providing new innovative solutions for continued customer needs.
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Ensure SLA’s are accurate and me in timely manner.
Requirements (Physical, Mental, Environmental Demands):
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Strong awareness of safety aspects of position due to exposure to moving mechanical parts
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Must occasionally lift up and/or move up to 50 lbs.
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Ability to visually operate printers and inspect work (color, print quality)
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Must be able to hear auditory alarms, speak, concentrate, analyze, and solve complex issues throughout the course of the workday.
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Ability to work on a personal computer (PC) including repetitive use of a keyboard and mouse for extended periods throughout the course of the workday
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Must be able to read and comprehend equipment functionality and instructions throughout the course of the workday
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Ability to perform basic routine equipment maintenance on copier equipment (clear jams etc.)
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Ability to stand, sit, stoop, kneel and crouch throughout the course of the workday
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Ability to drive from and to customer sites, offsite meetings, company related functions, etc. with short notice.
Qualifications:
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High School Diploma or equivalent.
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Ambitious, self-starter attitude with the ability to work independently, willingness to do whatever it takes, and proven ability to succeed.
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Strong written and verbal communication skills
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Strong office management skills
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Comfortable with Microsoft Office Suite (Lotus Notes, O365, Outlook, MS Teams, Word, Excel, etc.)
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Ability to anticipate the needs for the office and customers
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Knowledge of office management systems and procedures
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Responsible, trustworthy and conscientious, with outstanding organizational skills and strong attention to detail
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Proven time management skills and ability to meet deadlines, multitask and prioritize work in a fast-paced environment
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Excellent follow through
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Gracious professionalism, service orientation, and strong interpersonal skills and judgment
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Results oriented with the ability to take charge when needed
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Ability and willingness to be flexible, adapt, and "wear many hats.”
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Valid Driver’s License.
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